Shipping Policy – GoAfro African Salon
At GoAfro African Salon, we are committed to delivering your orders safely and efficiently. Please review the details of our shipping policy below to understand how we process, handle, and deliver your purchases.
Shipping Coverage
We currently offer shipping services within Norway and to selected international destinations. If you’re unsure whether we ship to your country, feel free to contact us before placing an order.
Order Processing Time
- All orders are processed within 1 to 3 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next working day.
Estimated Delivery Time
- Domestic (Norway): Orders typically arrive within 5 to 10 business days, depending on your location and the product selected.
- International Shipping: For international orders, please allow 10 to 20 business days for delivery. Customs clearance and local postal delays may affect shipping times.
Shipping Carriers
We work with reliable and trusted delivery partners to ensure your order reaches you in good condition. These include:
- Posten Norge
- Bring
- Other certified and trackable couriers
Tracking Your Order
Once your order has been shipped, you will receive an email confirmation containing your tracking number and a link to monitor your delivery progress online.
Shipping Fees
Shipping charges are calculated at checkout and are based on the delivery location and package weight. Any applicable customs duties or taxes for international shipments are the responsibility of the customer.
14-Day Return Policy
If you are not fully satisfied with your purchase, you may return it within 14 days of delivery. Items must be unused, in their original packaging, and in resellable condition. To initiate a return, please contact us at goafroafricansalon@gmail.com with your order details. Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Questions or Concerns?
We’re here to help. If you have any questions or experience issues related to your shipment, please don’t hesitate to reach out to us at:
📧 goafroafricansalon@gmail.com